Privacy Policy

This Privacy Policy describes how Töötaminuga (we, us, or our) collects, uses, and protects your personal data when you use our website or services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Who we are

Töötaminuga is a platform connecting clients with trusted cleaning service providers in Estonia. Our registered business address is Tallinn, Estonia. If you have any questions, you can contact us at info@tootaminuga.ee.

2. What data we collect

• Full name
• Contact details (email, phone number, address)
• Booking and service preferences
• Payment information (processed securely via third-party providers)
• Website usage data (via cookies and analytics tools)

3. How we use your data

We use your data to:

• Provide and manage cleaning services
• Process bookings and payments
• Communicate with you about your orders or account
• Improve our website and service quality
• Send marketing emails (with your consent)

4. Legal basis for processing

We process personal data based on your consent, performance of a contract, compliance with legal obligations, or our legitimate interests (e.g., improving our services).

5. Data sharing

We do not sell your data. We may share it with:

• Trusted service providers and cleaners fulfilling your bookings
• Payment processors (e.g., Stripe, Montonio)
• Analytics and hosting partners
• Authorities if legally required

6. Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your rights

Under the GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Withdraw consent at any time
• Object to data processing
• Lodge a complaint with the Estonian Data Protection Inspectorate

8. Data security

We take appropriate security measures to protect your personal data, including encryption, access control, and secure infrastructure.

9. International transfers

Your data may be processed outside the EU by service providers with adequate data protection safeguards in place.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact us

If you have questions or concerns about this policy, you can contact us at:
Email: info@tootaminuga.ee
Phone: +372 5672 0411